As a small family run business which supplies many other businesses like ourselves, we are lucky to be able to get to know our customers really well and work closely with them to make sure that the service we are providing is to a high standard and is what the customers need to be able to work to the best of their abilities themselves knowing that they have a friendly and reliable supplier at their back. The following page includes some testimonials from our customers who were nice enough to spend the time to sit and write these out for us. Please read below to see what they had to say about us, our service and our products:

Testimonials from our customers

I have always found Arden Coffee to offer a high level of service. I recently required a small repair on my coffee machine, at short notice they agreed to look at it with one hour. This allowed me to continue trading with no disruption to service
— Adrian Sharp

Really Awesome Coffee Mobile Cafe Franchise Partner – Chesterfield

We are very pleased with the service received from Arden. The ordering process is straightforward, deliveries are reliable and the staff are always friendly and helpful

— Nigel & Val Hufton
Because I Like It Bakewell

The team at Arden Coffee have been absolutely fantastic! Throughout the whole process of getting set up they have truly been amazing. The tasting sessions, picking the suitable coffee machine, training, helping us with ordering, nothing is ever too much for them. They have helped us choose the most amazing tea and coffee that we are so proud of. Our customers are loving it and we hear nothing but good comments!!
So thank you SO much each and every one of you at Arden coffee. Shaun, Sue, Matt, Ashley, Susan, Dawn and Paul. You’ve been exceptional. And I look forward to working with you for years to come!
Love from The Lilypad Café, Chesterfield.

— Emily Chapman

The Lilypad Café

When we go to the market place for new suppliers we always look for those who can go the extra mile, that is be a partner rather than just a supplier. Working with Arden coffee is just that, a partnership that is built on trust, like minded interest and a desire for a good product and a good service. We would have no hesitation in recommending Arden coffee to anyone who is thinking about a new supplier for coffee products

— Chris Wright

Queen’s Park Sports Centre Chesterfield

So today I contacted the lovely Shaun of Arden this morning. We needed our machine looking at and we also needed some more coffee beans. I was in no way expecting to see Shaun turn up this afternoon to look at the machine as well as have a box of beans in hand!! I was and have been incredibly impressed with the service from Arden and particularly Shaun. He is by far an amazing asset. Thanks Shaun and thanks Arden!

— Kelly Mear

Heanor Derbyshire

We have had such a great experience of working with Arden Coffee right from the start of our journey in opening up Pelham Kitchen – a little Social Enterprise Café run by Nottingham Community Housing Association.

To begin with, we got great advice about what machines and products would best meet our needs, and had plenty of opportunity to choose coffee beans that we loved and wanted for our customers.

Arden also gave us lots of advice to help us get going, including guidance on pricing and how we could improve our customers’ experience.

We also had brilliant training from Shaun, which has enabled to us to deliver consistently great coffee to our customers, which is very important to us. We are all now very happy with our cappuccino skills!!!

The products are great too. We get consistently excellent feedback from our customers on our coffee, including from some proper connoisseurs, and even some Italian customers, which we think might be the greatest compliment of all!

The Novus teas are also lovely – right from a good, robust English breakfast tea, through to fruitier varieties that taste as good as they smell – again, all with really good feedback from customers.

As well as all of that, everyone at Arden has been lovely to work with – really friendly and helpful people who genuinely want to help us succeed. We would recommend them to anyone and look forward to working with them for a long time.


— Rebecca England

Contracts Manager – Mental Health, Housing with Care and Support

Arden Coffee have supplied both my Coffee Shops for the last 20 years. They have always been very knowledgeable on all areas of Coffee and machinery in the Coffee Trade. They will custom blend strength requirements and my customers praise the coffee we sell. They sell a wide range of other soft drinks on trend with today’s current market. They always come out quickly for breakdowns on machinery and give good advice and assistance when needed. I had a custom made bright pink coffee machine from Italy many years ago and it is still going strong now, the creme de la creme of coffee machines and it’s fantastic making the best cappuccinos around! I can highly recommend Arden Coffee, Thank you to all the staff at Arden Coffee!

— Emma Atkinson

owner of Ramblers Coffee Shop & Harrington Tearoom Elvaston Castle.

We are so happy we found Arden Coffee when we were setting up our coffee bar. Shaun and the team have been amazing and so supportive in every way. They provided us with the perfect espresso machine (at very short notice after being let down by another company) and beautiful accessories, along with a wonderful fairtrade coffee and fantastic teas we can be really proud of. We’ve had nothing but positive feedback and compliments from our customers since opening. Shaun is so knowledgable and passionate and his training and advice is top quality. He is genuinely interested in the businesses he works with and stays abreast of current trends, and passes this knowledge on to his customers…. and he does all of this with a great sense of humour! Thank you to everyone at Arden Coffee, we don’t know what we would have done without you!

— Lisa Hutchinson

Bookstore Brierlow Coffee Bar

The team at Arden coffee have been amazing and it’s been one of my best decisions to buy my coffee machine and supplies from them. They have loads of knowledge and experience which has been so helpful as I’ve been setting up. When it came to choosing my machine, both Ash and Shaun really took the time to go through the different types of machines with me so I feel confident that I’ve picked the right one. Delivery and installation went really smoothly and the training by Ash was great.

I feel a lot more confident now I’m about to open my tea room and that’s down to them.

— Lindsay

Bee`s Tea Room

Starting a new coffee business was daunting , I wanted something different, a blend of coffee that wasn’t available in every shop that gave every customer an amazing coffee experience every time. I found that with Arden, they provided excellent customer support, from a training day, financial advice, to the installation and supply of the coffee machine and most importantly coffee beans. We are guaranteed next day delivery of supplies, and without a doubt have the best syrups for our hot and cold drinks.
We look forward to a continued business relationship, and I am so grateful that we have found an exceptionally outstanding company to support our journey.
Thank you again


Truly Vi’s Coffee Box