Print

Welcome to the Workshop

Repairs Available for a Large Range of Coffee Machines, Including Bean to Cup and Traditional Espresso Machines

Need help? Book a shout

Our team of fully trained in-house engineers are able to service and repair all types of coffee machine that we have available for sale. They are ready seven days a week, twenty hours a day, being on call even on bank holidays and Christmas day! They are committed to getting you up and running again as soon as possible! And if they cant, all the engineers carry a spare coffee machine on their van if needed so you can keep serving coffee whilst your machine is brought back for repair in our workshop.

TROUBLESHOOTING HELP
Click here or the button above to look at some common troubleshooting techniques to solve common issues!

Types of Servicing

Basic Service
(recommended every year)

  • Group Seals Changed
  • New Boiler Safety Valve
  • New anti-vac valve
  • Level proble clean
  • Set of time/does
  • New shower plates
  • Grinder Adjustments
  • Free health check worth £35
  • Advance Back Flush

Advance Service
(recommended every two years)

  • Descaling of group heads
  • ALL BASIC SERVICE INCLUDED

Complete Service
(recommended every 4+ years)
Your machine will be taking into our “Lab” with all of the outer & inner workings of the machine being fully cleaned and maintained.

  • Boiler acid cleaned
  • Free loan machine whilst your actual machine is being serviced
  • Your machine with come out brand new!
  • ALL BASIC & ADVANCE SERVICE INCLUDED

Things you can do to help our engineers before we service / repair your machine

Common problems & maintanence

  • Clearing the drain pipe with boiling water and bleach, also making sure that the hose is connected to the machine.
  • Checking the main fuse board & plug for no power to the machine (if the fuse / plug has blown etc)
  • Making sure the water is turned on to the machine
  • Ensure regular cleaning & backflushing of your machine

Preparations

  • Take cups off the top of your machine
  • Ensure parking space is available for our engineers
  • Make us aware if the parking is free, paid or if a permit is required
  • Clear access to the working area
  • Clear footpath access to your site
  • Your closing / opening times (which times are best for you)
  • Switching your machine off before the engineer arrives, to ensure the machine has cooled down enough.
  • Access to the water
  • Access to the fuse box

Just spare parts needed?

We stock over 3,000 spare parts for espresso machines, so if you know the part you are after why don’t you give our parts department a ring to reserve your part.

If you’re an engineer, coffee shop owner or just want something for your house-hold coffee machine, we may be able to help you or point you in the right direction, and even if we dont have the part you need in stock, we work with suppliers all around the world and should be able to find a replacement part at a competitive price!

Service and Repairs to all of the following and more:

Astoria, Azkoyen, Bezzera, Bravilor, Brasilia, Carimali, Conti, Ecm, Electra, Expobar, Faema, Fiorenzato, Fracino,Frankie, Futuremat, Gaggia, Grimac,Jura X7, Jura X9, La scala, Marzocco, Pavoni, Rancilio, Reneka, San marco,Simonelli, Spaziale,Style cafe, Unic, Vfa, Visacrem, Wega, Cunill, Iberital, Macap, Obel, Rossi and many more espresso machine and coffee grinders.

Repairs to bean to cup and Bravilor machines

We have over 20 years experience in repairs to Jura and Frankie bean to cup machines, offering servicing and repairs across various locations, including places like Derbyshire, Nottinghamshire, South Yorkshire.


A week in the workshop

We followed one of our expert engineers for a week as they work through solving a wide variety of problems for our customers on site and off, asking them to take pictures of their activities and the customers site where possible, to give you an idea of what it is that they do and how they help out our customers on a day to day basis, whether it be through repairs, servicing or installations!

Click here to check out the blog entry!

Print

Copyright Arden Coffee Sales Ltd 2015 All rights reserved. Web Design Chesterfield by CNS Media

» Switch to Desktop Site